Terms and Conditions – Urban Wick
Last Updated: October 2025
Welcome to Urban Wick. These Terms and Conditions (“Terms”) govern your access to and use of our website urbanwick.in and the purchase of any products offered through it. By using our website, you agree to comply with and be bound by these Terms. Please read them carefully before placing an order.
1. Company Information
Urban Wick is a registered Indian e-commerce brand based in Chhatarpur Enclave Phase 1, Delhi – 110074, India.
We specialize in high-quality printed T-shirts across various categories, offering customers the flexibility to select or customize designs according to their preference.
2. Acceptance of Terms
By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and to our Privacy Policy.
Urban Wick reserves the right to modify, update, or replace any part of these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any revised Terms.
3. Eligibility
You must be at least 18 years old or have parental consent to use our website and place an order.
4. Products and Services
All T-shirts and related merchandise displayed on urbanwick.in are subject to availability.
Product images are for illustrative purposes only; actual colors or placement of prints may vary slightly due to screen differences or printing techniques.
5. Ordering and Accounts
Customers are required to create an account to make purchases.
You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account. Urban Wick reserves the right to refuse or cancel any order at our discretion.
6. Pricing and Payments
Prices listed on urbanwick.in are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
We accept all major payment methods, including Credit/Debit Cards, UPI, PayPal, and Cash on Delivery.
In the event of a pricing or typographical error, Urban Wick reserves the right to correct it and cancel or revise orders as necessary.
7. Shipping and Delivery
Shipping timelines depend on the delivery location.
Urban Wick works with trusted delivery partners to ensure timely and safe shipment of products. Estimated delivery time will be communicated during checkout or via confirmation email. Delays due to unforeseen circumstances such as weather, strikes, or logistics issues are beyond our control.
8. Cancellations, Returns, and Refunds
We strive for 100% customer satisfaction.
Order Cancellation: You may cancel an order before it is shipped.
Returns/Exchanges: Eligible within the return window as per our Return Policy, provided the product is unused and in original condition.
Refunds: Processed within 7-10 business days after product inspection.
For detailed instructions, please refer to our Return & Refund Policy page.
9. Privacy and Data Protection
We value your privacy.
Urban Wick collects limited personal information (such as name, email, phone, and address) solely for order processing and customer communication.
We do not use cookies for tracking or advertising purposes.
User information may be shared only with authorized delivery partners to facilitate order fulfillment.
For complete details, please review our Privacy Policy.
10. Intellectual Property
All content on urbanwick.in, including designs, logos, text, graphics, and images, are the intellectual property of Urban Wick. Any unauthorized use, reproduction, or modification is strictly prohibited.
11. Limitation of Liability
Urban Wick shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
We are not liable for product misuse, color variation due to display differences, or website downtime.
12. Indemnification
You agree to indemnify and hold harmless Urban Wick, its affiliates, employees, and partners from any claim or demand arising out of your breach of these Terms or violation of any law or rights of a third party.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of courts in Delhi, India.
14. Contact Information
For any queries, feedback, or legal concerns regarding these Terms, please contact us at:
📧 Email: urbanwickclothing@gmail.com
🏢 Address: A-369, Chhatarpur Enclave Phase 1, New Delhi – 110074, India